Thursday 4 July 2019
Surrey Vinyl Wraps rebrands as SVWraps to avoid paying for damage
BEWARE!!!
Chris Kuhl (owner of Surrey Vinyl Wraps) has rebranded the company to SVWraps to distance himself from his company that damaged numerous customers cars, including £1000 of damage to my car.
I have never received a penny to cover the replacement of parts and repairs to my car.
Do not trust positive reviews seen elsewhere.
Friday 11 October 2013
Surrey Vinyl Wraps / SVWraps denies events
Over the following few days I will be adding content and communication evidence to document how Surrey Vinyl Wraps are denies the events and stating to customers that I refused to allow them to replace the parts.
The string of text messages with Chris Kuhl document how I sent 60 text messages, waiting and demanding that the replacement parts were ordered and my car was repaired. The text messages entail Chris making excuses for over 2 months and finally claiming he does not have any money to buy the replacement parts.
Only at this point did I offer to accept a small cash settlement so that I could repair the car with used parts to reduce the cost for Surrey Vinyl Wraps. The total cost for the parts through Audi came to approximately £1000.
Michael Morris (Surrey Vinyl Wraps) claims they were unaware of the cut to the leather door card and are stating that this is a lie. I have over 10 text messages from Chris accepting liability for the damage to the door card and also text messages from Michael Morris confirming that he will replace the door card. It appears they are attempting to fabricate the story being told to customers.
More to follow 11/10/2013 PM.
The string of text messages with Chris Kuhl document how I sent 60 text messages, waiting and demanding that the replacement parts were ordered and my car was repaired. The text messages entail Chris making excuses for over 2 months and finally claiming he does not have any money to buy the replacement parts.
Only at this point did I offer to accept a small cash settlement so that I could repair the car with used parts to reduce the cost for Surrey Vinyl Wraps. The total cost for the parts through Audi came to approximately £1000.
Michael Morris (Surrey Vinyl Wraps) claims they were unaware of the cut to the leather door card and are stating that this is a lie. I have over 10 text messages from Chris accepting liability for the damage to the door card and also text messages from Michael Morris confirming that he will replace the door card. It appears they are attempting to fabricate the story being told to customers.
More to follow 11/10/2013 PM.
Tuesday 23 July 2013
Do not use Surrey Vinyl Wraps / SVWraps
Surrey Vinyl Wraps destroyed by Audi TTRS and still owe me £1000 for damage.
I strongly recommend you DO NOT use this company and read this first.
I paid for Surrey Vinyl Wraps to wrap my Audi TTRS in Matte Lime Green. I dropped the car off and they told me they would need 3 days. On the 5th day I arrived to pick up the car at 9am. They had not finished the car and I waited 6 hours in their unit for them to finish the car.
When the car was completed I completely checked it over to see the quality of the wrap. To my horror I found a knife cut all the way down my leather door card (£800 to replace) and my fuel cap was severely dented from where they tried to pry it off with screwdrivers (£160 to replace). The windscreen has a long knife scratch in it which will require the whole windscreen replacing. They also snapped all the sideskirt clips, so my sideskirt was hanging off and attached by some tape (see picture).
I notified Chris Kuhl (owner of Surrey Vinyl Wraps) and he promised to replace all the parts. I was told he would have the parts within a few days and I could bring the car in the following week. After over 60 calls and texts over a space of 6 weeks, I was ignored and on the 6th week I was told "I am skint, I can't do it right now'.
I have been left with £1000 damage to my car and I will be having the wrap professional removed due to the poor quality.
Surrey Vinyl Wraps is trading illegally without business insurance. I have also reported them to HMRC for tax evasion. Chris Kuhl (the owner) also has a CCJ against his name.
Here are the pictures of the damage to my car:
I strongly recommend you DO NOT use this company and read this first.
I paid for Surrey Vinyl Wraps to wrap my Audi TTRS in Matte Lime Green. I dropped the car off and they told me they would need 3 days. On the 5th day I arrived to pick up the car at 9am. They had not finished the car and I waited 6 hours in their unit for them to finish the car.
When the car was completed I completely checked it over to see the quality of the wrap. To my horror I found a knife cut all the way down my leather door card (£800 to replace) and my fuel cap was severely dented from where they tried to pry it off with screwdrivers (£160 to replace). The windscreen has a long knife scratch in it which will require the whole windscreen replacing. They also snapped all the sideskirt clips, so my sideskirt was hanging off and attached by some tape (see picture).
I notified Chris Kuhl (owner of Surrey Vinyl Wraps) and he promised to replace all the parts. I was told he would have the parts within a few days and I could bring the car in the following week. After over 60 calls and texts over a space of 6 weeks, I was ignored and on the 6th week I was told "I am skint, I can't do it right now'.
I have been left with £1000 damage to my car and I will be having the wrap professional removed due to the poor quality.
Surrey Vinyl Wraps is trading illegally without business insurance. I have also reported them to HMRC for tax evasion. Chris Kuhl (the owner) also has a CCJ against his name.
I am in the process of also doing the following:
- Contacting every major car dealership within a 60 mile radius of Surrey Vinyl Wraps and warning them not to use the company.
- Reporting the company to Trading Standards for operating illegally and failing to repair/reimburse cost of damage to my car.
- Posting the story to a minumum of 10 forums.
Here are the pictures of the damage to my car:
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